Everyone at Ultra Dry is committed to making sure customers are satisfied with our products and happy with their purchases. In the event that your product is not what you expected, you are free to return it within 30 days of your purchase date, no questions asked. We keep things simple because we know what it’s like to be in your shoes. When we purchase from online companies, we too expect a simple return policy that does not confuse or frustrate us. But wait, there’s more…
We are so confident in Our products, Your Still covered After the 30 days!
If after the 30 days something is not up to the high standards you expect, we will send out a replacement at no extra cost to you!
So just how can we do this? That answer is easy. Ultra Dry Adventurer products are of the highest quality on the market. We take great pride in our merchandise and are very confident that customers will fall in love with our products just as we have.
HOW TO MAKE A RETURN
While it disappoints us to know that you are not completely satisfied with your purchase, we will do everything we can to ensure you have a smooth return process. Below are the steps you need to follow to return an item:
- Use the form below to get an RMA number (Return Merchandise authorization number) – Before a return can be processed, we need to verify the purchase was made on ultradrybags.co.uk, If a purchase was made from a third-party, such as Amazon, please contact Amazon directly.
- Repackage and ship your return- You will receive the RMA number and two return labels, the top label is to go inside the box and the bottom label is to go on the outside of the box for shipping.
- Send back using the shipping method you prefer.